DO NOT GO TO THIS LOCATION to have your taxes done! The owners claim to be educated tax professionals however they attempted to file your taxes incorrectly.
Matt Sidhu (co-owner of this franchise location) attempted to file our taxes with a large tax write off that was not allowed by the IRS which would have cost us additional penalties.. had we followed through with the filing. My husband and I didn't want any problems or to make a big deal out of it. Since they hadn't processed the filing yet, we figured we'd just take our business somewhere else. So, we politely let them know that we would not be filing through them and would be in to collect our original documents. When my husband went to pick up our documents, Matt Sidhu (co-owner), told my husband that we could not have our documents until we paid him. My husband asked if he could just see what documents they had (to make sure they weren't any of our originals) and the owner replied that angrily "NO! Your papers are in a folder and you can't see what's in the folder until you pay me!" My husband was stunned and said, "excuse me? I can't even see what you have?" And the owner told my husband to "Get out of here!". He threw my husband out of his store!
The owner was very aware of the mistake that he was making on our tax documents and just should have given us our papers. Instead they treated us badly and are now threatening to take us to collections for the "wrong" work he did. We are absolutely appalled by all of this. DO NOT GO THIS LOCATION! EVER!!!!!!!!!